Send Us Files User Guide

Download our Send Us Files User Guide or just keep scrolling for our how-to.

PI process signin

1. Getting Started For
Existing Users

The First Time You Use The New Portal:

Navigate to the new “Send Us Files” website located at:
Or, simply click the “Send Us Files” button at the top of the page.

Click the “Forgot Your Password” button, and follow instructions to reset the password. (There are requirements for length and special characters, as is the norm these days.) Once you are into the new portal, please make sure your information has been transferred accurately.

** We have migrated your email and Company address information from our old system, so you only need to “Reset” your password. If you have separate addresses for job sites or other locations you will need to add those in your new Address Book as needed, sorry but we did not migrate any old address book entries.

Please specifically check your Profile/Default Deliver To Address which will be used unless otherwise specified. You will be set to “Use Company Address = Yes if your billing and shipping address are the same. You will be set to “No” if your shipping address is different from your billing (a PO Box for example). Please let us know if you are set to “Yes” and the address information is incorrect. Feel free to set “No” and put in your preferred default deliver to address. You can create other alternate addresses in the “My Address Book” area as needed.

PI process register

2. Getting Started For New Users

  • Navigate to the new “Send Us Files” website located at: Or, simply click the “Send Us Files” button on the top of the page.
  • Click on “Register”.
  • Fill in the email, user name, and password of your choice.
  • When you click on the blue “Register” button, you will be taken to your account dashboard.
  • The next step is to create your “Profile” and/or submit a “New Order”.

Once registered, this dashboard will appear:

PI process dashboard

PI process profile2

3. Setting Up A New Profile

  • Once you are logged in the dashboard will appear, in the upper right corner, click on “Profile”.
  • Fill in the fields and “Deliver To Address”.
  • Click the blue “Submit” button.
  • Note*: If you have deliveries that go to more than one location, you can add more addresses by clicking on “My Address Book”.

PI process emptyorder

4. Placing An Order

In the Dashboard, click the “New Order” button.

PI process createorder2

Set up delivery, will-call, rush orders, and shipping:
Shipping, delivery, rush and will call information is here.
Left: Shipping options drop-down menu.

Next, you’ll need to select a “Due Date and Time”:
The Project Name and Project Number fields are optional, mostly for your future reference or for clarity during delivery.

Are we scanning hard copy files or do you need to send order-related items to us? If so, please change “Pick Up Originals” to YES. If Yes, please also define the “Originals To” selection as required.

Next, set the intended invoice recipient and click “Continue to the Next Step of Order”:

Uploading Documents

You will now be on the Documents section of the Order form. Just a reminder, you can scroll up and down on the order form as needed to edit any information at any point.

The Documents section has been broadly enhanced for those more complex orders but is still quick and easy for attaching a few files, we hope you like it. If you are ordering does not include the attached files, please use this same process and define the sections of your hard copy as required.

PI process orderdetails
  • This is the new Attach File Create Document list form below.
  • Here you’ll add Group Description, Number of Copies, Process, and Other Details as you require.
  • You can select the + sign to add your files using File Explorer, or drag and drop your files from another window onto the white space next to the big +.
  • Once you have the files selected, click “Open”, which puts those files in the upload queue.
  • You are now ready for “Upload” (First), then finally “Submit” (Second)
  • After the files have been Uploaded, please notice you can Add or Remove files from this
  • Uploaded queue below as needed before clicking “Submit”.

PI process ordersinprocess

5. Changing An Order

Selecting the Orders link at the top of the form yields two sub selections; including “My Orders” and “In-Production Orders”. Any Order you create will stay in your “My Orders”
area until Precision Images has formally put the Order into production. You can make any changes to your order up until the time production starts. After production starts you still can convey changes via. the same Order using the Revised Files section and the Revision Instructions notes section. We will discuss revisions after going through the initial order process.

PI process myaddress

6. Adding Addresses For Pick-up and Delivery

Selecting the “My Address Book” link allows you to create alternate address locations and contacts that you may need for your Orders. To create a New Address, just select the New Address button and fill out the form as required, then click Submit. You can easily edit any existing entry by selecting the pulldown arrow to the right of the entry. *Be sure to include contact and phone number to aid our delivery drivers in a quick delivery

If you have any questions or troubles, feel free to reach out to us: